Better Sales & Customer Service to Keep Customers During the Pandemic

Hal Becker conducts seminars or consults to more than 140 organizations a year, including the best-known companies and associations. Hal at age 22, was Xerox's #1 salesperson and then founded Direct Opinions, one of America's first customer service telemarketing. He now spends his time consulting and presenting lectures around the world.

Hal is the author of "Can I have 5 Minutes Of Your Time?" "Lip Service" and "Get What You Want," a fun, upbeat and fresh approach to negotiating. Hal's latest book on sales is titled the "Ultimate Sales Book."

Hal is a past chairman of his Chamber of Commerce, and has served as a trustee of the following organizations: The Better Business Bureau, March of Dimes, Council of Smaller Enterprises, University of Akron Business School, Cleveland Health Museum/Natural History Museum, Healthy Cities Ohio and Montefiore Nursing Home.

After battling terminal cancer, Hal founded the Cancer Hotline, a non-profit organization that provides support and assists cancer patients and their families. He donates proceeds of his books to this cause.